Your Contact person
Peter Rusiňák Policy Officer

Business Service Center Forum

The presence and importance of business service centers (BSCs) in Slovakia have been growing for more than a decade. Nowadays, BSCF member companies represent over 32000 employees in Slovakia and are expanding from processing divisions to global high value-added business centers supporting complex services.

Business Service Centers in Slovakia (English) 



Accenture, Adient, Amazon, AT&T, Covestro, Danfoss, Dell, Deutsche Telekom Services Europe, Faurecia, DXC Technology, Embraco, Global Blue, Henkel, IBM, ING Bank, Johnson Controls International, KONE, Lafarge Holcim, Lenovo, Mondelez, O2, Orange BS, Osram, PwC, Siemens, Swiss Post Solutions, T-Systems, Uniqa, Zurich Insurance


Ministry of Economy of the Slovak Republic, SARIO, ITAS, University of Economics in Bratislava, Comenius University in Bratislava, Technical University in Košice, University of Pavol Jozef Šafárik in Košice

  • Chair: Gabriel Galgóci, AT&T
  • Vice-Chair: Martin Bednár, Dell
  • Vice-Chair: Paul Burt, IBM

Mission and Goals:

  • Raise awareness of the BSC sector’s role in the Slovak economy and help it grow further in Slovakia
  • Share information within the sector about goals, concerns, solutions and best practices
  • Communicate with national and local authorities: monitor and evaluate legislation, labor market, CSR activities, cultural exchange
  • Interact with universities and high schools to ensure readiness of students/graduates for finding employment at BSCs

Latest updates and documents to download

Jan. 19, 2018 Minutes BSCF ETF (2018-01-16)  pdf (0.15MB)  
Dec. 07, 2017 BSC2017_flyer_eng  pdf (1.89MB)  
Dec. 07, 2017 BSC2017_flyer_svk  pdf (1.87MB)  
Oct. 04, 2017 BSCF September 2017 presentation  pdf (1.57MB)  
Oct. 04, 2017 Minutes BSC Forum 27-9-2017 - Bratislava  pdf (0.30MB)  
Oct. 04, 2017 BSCF September 2017 presentation - Košice  pdf (1.51MB)  
Oct. 04, 2017 Minutes BSC Forum 13-9-2017 - Košice  pdf (0.30MB)  
Oct. 04, 2017 BSC_eduTF_meeting_Aug15  pdf (0.58MB)  
Jun. 30, 2017 BSCF June 2017 presentation  pdf (1.88MB)  
Jun. 30, 2017 Molnárová - Profesia_BSCF_June_21_2017-pdf  pdf (5.08MB)  
Jun. 30, 2017 Minutes BSC Forum 21-6-2017  pdf (0.31MB)  
May. 10, 2017 Minutes Leadership mtg 05-05-2017  docx (0.06MB)  
May. 02, 2017 BSCF March 2017 presentation - Košice  pdf (1.75MB)  
May. 02, 2017 BSCF March 2017 presentation  pdf (1.02MB)  
May. 02, 2017 Minutes BSC Forum 23-3-2017 - Košice  pdf (0.31MB)  
May. 02, 2017 Minutes BSC Forum 16-3-2017  pdf (0.32MB)  
Feb. 14, 2017 ETF Minutes_slides (2017-02-10)  pdf (0.66MB)  
Feb. 14, 2017 ETF Minutes (2017-02-10)  pdf (0.16MB)  
Jan. 13, 2017 Minutes BSCF Leadership 09-01-2016  docx (0.07MB)  
Nov. 30, 2016 BSC2016_flyer_eng  pdf (1.83MB)  
Go to top