Business Service Center Forum

The presence and importance of business service centers (BSCs) in Slovakia have been growing for more than a decade. Nowadays, BSCs represent a significant employment sector within the Slovak economy which has specific needs and faces specific challenges. We encourage all AmCham members who operate a business (shared) service center in Slovakia to join the BSC Forum.

Business Service Centers in Slovakia (English) 



Accenture, Adient, Amazon, AT&T, CBRE, Danfoss, Dell, Deutsche Telekom Services Europe, DXC Technology, Embraco, Global Blue, Henkel, IBM, ING Bank, JCI, KONE, Lafarge Holcim, Lenovo, Mondelez, O2, Orange BS, Osram, PwC, Siemens, Swiss Re, Swiss Post Solutions, T-Systems, Uniqa


Ministry of Economy of the Slovak Republic, ACCA, Center for North American Studies, ITAS, Pontis Foundation, SARIO

  • Chair: Gabriel Galgóci, AT&T
  • Vice-Chair: Martin Bednár, Dell
  • Vice-Chair: Paul Burt, IBM

Mission and Goals:

  • Raise awareness of the BSC sector’s role in the Slovak economy and help it grow further in Slovakia
  • Share information within the sector about goals, concerns, solutions and best practices
  • Communicate with national and local authorities: monitor and evaluate legislation, labor market, CSR activities, cultural exchange
  • Interact with universities and high schools to ensure readiness of students/graduates for finding employment at BSCs

For presentations and pictures from the third annual BSCF Conference (December 6, 2017) please go to Events/Gallery of past events.

For presentations and pictures from the BSC panel at the FDI Conference (January 28, 2016) please go to Events/Gallery of past events.

For presentations and pictures from the BSC panel at the Košice Invest Conference (November 3, 2015) please go to Events/Gallery of past events.


Latest updates and documents to download

Sep. 20, 2016 BSCF 20-09-2016 presentation  ppt (2.86MB)  
Sep. 20, 2016 Minutes BSC Forum 20-9-2016  docx (0.07MB)  
May. 31, 2016 BSCF 31-5-2016 presentation  ppt (1.91MB)  
May. 31, 2016 Minutes BSC Forum 31-5-2016  docx (0.07MB)  
Mar. 16, 2016 Minutes BSC Forum 16-3-2016  docx (0.07MB)  
Mar. 16, 2016 BSCF 16-3-2016 presentation  ppt (0.41MB)  
Jan. 28, 2016 BSC2016_flyer_eng  pdf (1.71MB)  
Dec. 08, 2015 Minutes BSC Forum 8-12-15  docx (0.07MB)  
Sep. 23, 2015 Minutes BSC Forum 23-9-15  docx (0.06MB)  
Sep. 09, 2015 Train the Trainer 2015_program  pdf (0.63MB)  
Jun. 08, 2015 Minutes BSC Forum 8-6-15  docx (0.07MB)  
May. 21, 2015 BSC 2015_flyer_SK  pdf (1.63MB)  
May. 21, 2015 BSCF 2015_flyer ENG  pdf (1.62MB)  
Mar. 03, 2015 Minutes BSC Forum 3-3-15  docx (0.12MB)  
Jan. 22, 2015 Minutes BSC WG 22-1-15  docx (0.06MB)  
Nov. 07, 2014 Minutes BSC WG 7-11-14  docx (0.06MB)  
Oct. 13, 2014 Minutes BSC Forum 13-10-14  docx (0.12MB)  
Sep. 16, 2014 Minutes BSC WG 16-9-14  docx (0.06MB)  
Aug. 26, 2014 Minutes BSC WG 26-8-14  docx (0.06MB)  
Aug. 06, 2014 Minutes BSC WG 6-8-14  docx (0.06MB)  
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